We supply natural and synthetic materials from all leading, client-approved producers in addition to our internally produced LATEXPRO and HEVEAPRO products. We are committed to understanding and minimising the environmental, economic and social impacts of our operations and to ensure the products we deliver to our customers originate from sources where it is sustainable and responsibly cultivated, harvested and processed. Our Sustainable Sourcing Policy reiterates our commitment to conduct business with integrity and transparency, together with social and environmental responsibility, by extending our standards to our business partners.
Comprehensive security measures implemented to ensure a controlled work environment and to minimise risk to our people and property
Security Certification
Over 120-point checklist covering container, trailer and unit loading device security, physical access controls, personnel and procedural security, physical & IT security, and emergency preparedness and disaster recovery.
All LATEXPRO factories adopt the United States Customs & Trade Partnership Against Terrorism (C-TPAT) standards.
Sustainable Supply Chain
Key Principles
Criteria
Monitoring and Mitigating Key Impacts
Key resource usage and social impact metrics regularly monitored and published annually
Complete review of biodiversity and social aspects and impacts periodically
Social Responsibility
Adopt ISO 26000 standards
Address human rights, labour practices and fair operating practices in our operations testing facilities and qualified laboratory staff
Social Investment
Extensive social investment programmes are conducted to benefit local communities categorised under HEVEALEARN, HEVEAGROW, HEVEASPORTS, HEVEAHEALTH, HEVEABUILD, HEVEASAFE and HEVEALIFE
Environment, Health & Safety
Key Principles
Criteria
Tapping and Field Latex
Field tappers’ safety
Field latex transportation and emergency response
Chemical handling and storage in field
Concentrated Latex Processing, Handling & Storage and Shipping
Centrifuge systems operations and maintenance
Sampling and chemical addition procedures
Bulking tanks and pressure vessels operations and maintenance
Confined space work in tanks and vessels
Loading and inspection of containers
Laboratory & Chemical Handling
Chemical handling, preparation and storage
Chemical Spill Emergency Response
EHS Management System
Health assessments and personal protective equipment (PPE) issuance
Factory emergency response and preparedness
ISO 45001 and ISO 14001 Standards• Confined space work in tanks and vessels
Stringent effluent and waste management procedures
Industrial & Quality Standards
Key Principles
Criteria
Quality of Raw Material
Control of tapping equipment cleanliness
Field latex preservation standards
Management of field latex collection and transport to factories
Strict testing of field latex prior to processing
Quality of Process
Detailed start-up procedures for centrifuges
High factory performance in QA audit
Each LATEXPRO factory must have accredited laboratory testing facilities and qualified laboratory staff
Quality of Management
ISO 9001 certification
Effective implementation of LATEXPRO Quality Masterplan
4. Supply Chain Security
Key Principles
Criteria
Security Controls
Comprehensive security measures implemented to ensure a controlled work environment and to minimise risk to our people and property
Security Certification
Over 100 point checklist covering container, trailer and unit loading device security, physical access controls, personnel and procedural security, physical & IT security and emergency preparedness / disaster recovery
Selected HEVEAPRO factories to be certified to the United States Customs & Trade Partnership Against Terrorism (C-TPAT)
3. Social Responsibility
Key Principles
Criteria
Environment
Key metrics regularly monitored and published annually
Complete review of environmental aspects and impacts bi-anually
ISO 14001 certification
CSR Policies and Reporting
Implemented in 2017, incorporating key elements of ISO 26000 standards.
67-question checklist covering human rights, labour practices, fair operating practices and social investments
Publication of sustainability report in accordance with Global Reporting Initiative (GRI) framework
Social Investment Programmes
Extensive social investment programmes are conducted to benefit local communities categorised under HEVEALearn, HEVEAGrow, HEVEASports, HEVEAHealth, HEVEABuild, HEVEASafe and HEVEALife
2. Environment Health & Safety
Key Principles
Criteria
Monitoring and Control
Target of zero accidents
Key metrics regularly monitored and published annually
Complete review of risk assessments bi-annually
Quarterly audits
Management
OHSAS 18001 certification
Annual training conducted at each factory
Dedicated health and safety officers
1. Quality Standards
Key Principles
Criteria
Quality of Product
Statistical Process Control implemented and audited
High performance benchmarks in laboratory tests on key natural rubber properties
High performance in QA product audit programme
Quality of Factory
High factory performance in QA audit
Each HEVEAPRO factory must have accredited laboratory testing facilities and qualified laboratory staff
Quality of Management
Effective implementation of HEVEAPRO Quality Masterplan
ISO 9001 certification
Global Logistical Expertise
Key Principles
Criteria
Global Presence
Global Management
Procurement offices in Southeast Asia
Distribution offices across Asia, Europe and North America
Centralised Head of Logistics
Logistical Assets
Land tank facilities in Europe and North America
Terminal Handling
Effective procedures implemented to provide temperature control, appropriate agitation and safeguards against contamination
Certified Management
Key Principles
Criteria
Certified Team
ISO 9001 certified
Leadership roles held in regulatory organisations
Technical Expertise
Procurement specialists
Centralised Head of Technology
Quality Assurance
Key Principles
Criteria
International Standards and Certification
Products adhere to ISO 2004 or ASTM D1076 international standards
Factories monitored with periodic audits
Customised Products
Team collaboration with latex producers to produce customised products
Testing
Colloidal tests conducted at loading and unloading stages
In-house accredited laboratory facilities in Europe and North America, with qualified laboratory staff
Independent tests conducted at accredited third-party laboratories
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