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3. Social Responsibility
Key Principles Criteria
Environment
  • Key metrics regularly monitored and published annually
  • Complete review of environmental aspects and impacts bi-anually
  • ISO 14001 certification
CSR Policies and Reporting
  • Implemented in 2017, incorporating key elements of ISO 26000 standards.
  • 67-question checklist covering human rights, labour practices, fair operating practices and social investments
  • Publication of sustainability report in accordance with Global Reporting Initiative (GRI) framework
Social Investment Programmes
  • Extensive social investment programmes are conducted to benefit local communities categorised under HEVEALearn, HEVEAGrow, HEVEASports, HEVEAHealth, HEVEABuild, HEVEASafe and HEVEALife
1. Quality Standards
Key Principles Criteria
Quality of Product
  • Statistical Process Control implemented and audited
  • High performance benchmarks in laboratory tests on key natural rubber properties
  • High performance in QA product audit programme
Quality of Factory
  • High factory performance in QA audit
  • Each HEVEAPRO factory must have accredited laboratory testing facilities and qualified laboratory staff
Quality of Management
  • Effective implementation of HEVEAPRO Quality Masterplan
  • ISO 9001 certification
2. Environment Health & Safety
Key Principles Criteria
Monitoring and Control
  • Target of zero accidents
  • Key metrics regularly monitored and published annually
  • Complete review of risk assessments bi-annually
  • Quarterly audits
Management
  • OHSAS 18001 certification
  • Annual training conducted at each factory
  • Dedicated health and safety officers
 
  • Our People
  • Our Products
  • News
  • About Us
    • Trading & Distribution
    • Rubber Production
    • Technology & Logistic Support
  • Sustainability
    • Environment
    • Our Communities
    • Policies and Certificates
    • Sustainability Grievances
  • Contact Us
MENUMENU
  • Our People
  • About Us
    • Trading & Distribution
    • Rubber Production
    • Technology & Logistic Support
  • Product Grades
  • Sustainability
    • Environment
    • Our Communities
    • Policies and Certificates
    • Sustainability Grievances
  • Insights
  • Contact Us
Global Logistical Expertise
Key Principles Criteria
Global Presence
  • Global Management
  • Procurement offices in Southeast Asia
  • Distribution offices across Asia, Europe and North America
  • Centralised Head of Logistics
Logistical Assets
  • Land tank facilities in Europe and North America
Terminal Handling
  • Effective procedures implemented to provide temperature control, appropriate agitation and safeguards against contamination
Environment, Health & Safety
Key Principles Criteria

Tapping and Field Latex

  • Field tappers’ safety
  • Field latex transportation and emergency response
  • Chemical handling and storage in field

Concentrated Latex Processing, Handling & Storage and Shipping

  • Centrifuge systems operations and maintenance
  • Sampling and chemical addition procedures
  • Bulking tanks and pressure vessels operations and maintenance
  • Confined space work in tanks and vessels
  • Loading and inspection of containers

Laboratory & Chemical Handling

  • Chemical handling, preparation and storage
  • Chemical Spill Emergency Response

EHS Management System

  • Health assessments and personal protective equipment (PPE) issuance
  • Factory emergency response and preparedness
  • ISO 45001 and ISO 14001 Standards• Confined space work in tanks and vessels
  • Stringent effluent and waste management procedures
Sustainable Supply Chain
Key Principles Criteria

Monitoring and Mitigating Key Impacts

  • Key resource usage and social impact metrics regularly monitored and published annually
  • Complete review of biodiversity and social aspects and impacts periodically

Social Responsibility

  • Adopt ISO 26000 standards
  • Address human rights, labour practices and fair operating practices in our operations testing facilities and qualified laboratory staff

Social Investment

  • Extensive social investment programmes are conducted to benefit local communities categorised under HEVEALEARN, HEVEAGROW, HEVEASPORTS, HEVEAHEALTH, HEVEABUILD, HEVEASAFE and HEVEALIFE

Supply Chain Security
Key Principles Criteria

Security Controls

  • Comprehensive security measures implemented to ensure a controlled work environment and to minimise risk to our people and property

Security Certification

  • Over 120-point checklist covering container, trailer and unit loading device security, physical access controls, personnel and procedural security, physical & IT security, and emergency preparedness and disaster recovery.
  • All LATEXPRO factories adopt the United States Customs & Trade Partnership Against Terrorism (C-TPAT) standards.
Industrial & Quality Standards
Key Principles Criteria

Quality of Raw Material

  • Control of tapping equipment cleanliness
  • Field latex preservation standards
  • Management of field latex collection and transport to factories
  • Strict testing of field latex prior to processing

Quality of Process

  • Detailed start-up procedures for centrifuges
  • High factory performance in QA audit
  • Each LATEXPRO  factory must have accredited laboratory testing facilities and qualified laboratory staff

Quality of Management

  • ISO 9001 certification
  • Effective implementation of LATEXPRO Quality Masterplan
Certified Management
Key Principles Criteria
Certified Team
  • ISO 9001 certified
  • Leadership roles held in regulatory organisations
Technical Expertise
  • Procurement specialists
  • Centralised Head of Technology
Quality Assurance
Key Principles Criteria
International Standards and Certification
  • Products adhere to ISO 2004 or ASTM D1076 international standards
  • Factories monitored with periodic audits
Customised Products
  • Team collaboration with latex producers to produce customised products
Testing
  • Colloidal tests conducted at loading and unloading stages
  • In-house accredited laboratory facilities in Europe and North America, with qualified laboratory staff
  • Independent tests conducted at accredited third-party laboratories
4. Supply Chain Security
Key Principles Criteria
Security Controls
  • Comprehensive security measures implemented to ensure a controlled work environment and to minimise risk to our people and property
Security Certification
  • Over 100 point checklist covering container, trailer and unit loading device security, physical access controls, personnel and procedural security, physical & IT security and emergency preparedness / disaster recovery
  • Selected HEVEAPRO factories to be certified to the United States Customs & Trade Partnership Against Terrorism (C-TPAT)